Privacy protection

bk365 Privacy Policy — Your information is completely secure

Your personal information matters to us at bk365. Read this Privacy Policy for full details — what data is collected, how it is stored, and whether it is ever shared with third parties.

Last updated: January 2026
256-bit SSL Encryption GDPR Compliant Not sold to third parties
On This Page
  • What Data Is Collected
  • Purpose of data use
  • Data storage and security
  • Cookies & Tracking
  • Shared with third parties
  • Your Rights & Controls
Important: By registering an account or using bk365, you consent to this Privacy Policy. We always treat the privacy of your data as our highest priority.
Introduction and scope of policy

Bk365 (bk365.xyz) is a trusted online gaming platform in Bangladesh. We believe your personal information belongs to you. This Privacy Policy explains what data bk365 collects, why we collect it, how it is used, and what rights you have over your information.

This policy applies to bk365's website, mobile app, and all related services. It takes effect the moment you register, log in, or use any of our services. We strive to comply with international data protection regulations, including GDPR.

Our privacy policy has been written in plain, straightforward language with Bangladeshi users in mind, so every player stays fully informed about how their data is handled.

What Data Is Collected

Bk365 collects user information in several ways. Below is a detailed breakdown of the data we gather:

a) Information you provide directly:

  • Full name, date of birth, nationality
  • Email address and mobile number
  • Residential address and postal code
  • Payment details (Mobile Banking/Nagad/Rocket number — not card numbers)
  • Copy of national ID or passport for KYC verification

b) Automatically collected information:

  • IP address and device information (operating system, browser type)
  • Pages visited on the platform and time spent on each
  • Gaming history, wagering amounts, win/loss records
  • Login time and login location

c) Information received from third parties:

  • Transaction confirmation data from payment processors
  • KYC verification results from identity verification providers
  • Referral information if you registered through an affiliate partner
Purpose of data use

Bk365 uses collected data only for specific, lawful purposes. The table below outlines the reasons for each use:

Data types Purpose of use Legal Basis
Personal identity Account Verification & Security Contractual obligations
Contact information Sending important notifications and promotional offers Legitimate interest and consent
Payment information Deposit/withdrawal processing, fraud prevention Contractual obligations
Gaming activity Responsible gaming monitoring, service improvement Legal Obligation
Device and IP information Security, multiple account detection Legitimate interest

Bk365 never sells your data to third parties for marketing purposes. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

Data storage and security

Bk365 employs several industry-standard technologies and processes to keep your data secure:

  • 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Encrypted Database: All sensitive data stored on our servers is kept in an encrypted state.
  • Access Control: Only authorised staff can access data on a need-to-know basis.
  • Regular security audits: Independent third-party experts regularly audit our systems.
  • Firewall and DDoS protection: Servers are protected against external attacks.

Your data is typically retained for a maximum of 5 Years Retained until — to meet legal obligations. Securely deleted thereafter.

Please note: Keeping your account password confidential is your responsibility. If you notice any suspicious activity, please notify our support team immediately.
Cookies & Tracking Technologies

Bk365's website and app use various cookies and tracking technologies to enhance your experience and maintain platform security:

  • Essential Cookies: Maintaining login sessions, security tokens — the platform cannot function properly without these.
  • Performance cookies: To identify the most visited pages and measure loading speed.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyse user behaviour and improve our services.

You can disable cookies through your browser settings, though doing so may affect certain platform features. To opt out of analytics cookies, contact our support team.

Sharing data with third parties

Bk365 never sells your personal data. However, certain information may be shared in the following limited circumstances:

  • Payment provider: Necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket to process transactions.
  • Identity verification provider: With licensed verification agencies for the KYC process.
  • Regulatory authority: With government authorities when required by law or court order.
  • Fraud prevention agency: With industry bodies to prevent financial crime and money laundering.

All third-party partners are required to uphold the same privacy standards as we do. They may not use your data for any other purpose.

Your Rights & Controls

As a bk365 user, you have the following rights over your personal data:

  • Right of access: You may request to see what information we hold about you.
  • Right to rectification: You may request correction of any inaccurate or incomplete information.
  • Right to erasure: You may request deletion of your data under certain conditions (unless retention is required by law).
  • Right to restrict processing: You may request that processing of your data be restricted under certain circumstances.
  • Right to portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You may object to marketing communications or profiling.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

Protection of Minors' Data

Bk365 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If you believe your child is using bk365, please contact our support team immediately.

Policy changes and updates

Bk365 may update this Privacy Policy at any time. For significant changes, we will notify you by email or through a platform notification. The date of the latest update will always be shown at the top of this page.

Continued use of the platform after any update constitutes your acceptance of the revised policy. We recommend checking this page regularly.

Common privacy questions

No. bk365 does not directly store any credit or debit card details. Transactions are processed through Mobile Banking, Nagad, and Rocket, and these payment gateways secure data in accordance with their own PCI-DSS standards. We only record transaction reference numbers and amounts.

In some cases, data may be transferred overseas to work with specialist service providers. This is done under strict data transfer agreements and in compliance with international data protection standards. We never share personal data unnecessarily.

After account closure, some data may be retained for up to 5 years due to legal obligations. This includes financial transaction records and identity verification documents. All data is securely deleted once the retention period expires.

Every promotional email includes an unsubscribe link at the bottom — clicking it will stop marketing emails immediately. You can also update your notification preferences in your account settings or contact our support team. Please note that essential account-related emails cannot be turned off.

In the event of a data breach, bk365 will promptly notify affected users by email. Regulatory authorities will also be informed within the required timeframe. Affected accounts may be temporarily locked for protection. Our security team monitors systems around the clock to prevent such incidents.
Security assurance
SSL 256-bit
All connections are encrypted
GDPR Compliant
Adherence to International Standards
Data not for sale
Sale to third parties is prohibited
KYC Verified
Identity protected
Need help?

For any privacy-related questions, our Bengali-speaking support team is available 24/7.

24/7 Live Chat Support
18+
For adults only. Play responsibly.
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Why is bk365 trusted with your privacy?

Military-Grade Encryption

All your personal and financial data is protected with 256-bit AES encryption — the same technology used by banks and government agencies.

No Data Sold

Bk365 never sells your name, phone number, or email to third parties. Our business model does not rely on selling user data.

Secure KYC verification

Documents submitted for identity verification are stored with maximum security. Once verification is complete, no excess data is retained.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Fraud prevention measures

Our advanced anti-fraud system runs around the clock. Suspicious logins or transactions trigger instant alerts.

Transparent policy in Bengali

Our Privacy Policy is written in plain language so every user in Bangladesh can understand it easily — no complex legal jargon.

Get started on a secure platform today

Your privacy is always protected at bk365. Create an account with confidence and enjoy the best online gaming experience in Bangladesh.

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